Our Process

 

Here at Ocom, we follow a standardized process for all of our projects. Here’s the thing – our process works. We’ve developed this process over years of working with clients just like you and projects just like yours.

We understand how important it is for your clients to understand the way we do things. As much as we can, we’d like to keep our clients involved and make sure that we will be able to bring their vision to life. If you like what you see here, then we are likely a good fit for one another.

Over the years, we’ve simplified our process to meet our clients’ needs and so we can fulfill them easily.

We’ve broken down our process into four phases: analysis, development, testing, and support.

Analysis:

During this phase, we work with you to really discover how your business works and what we can do to assist you in making your business more e-fficient.

We listen to your needs and discuss your requirements in great detail to make sure that we won’t miss out on anything.

Development:

Once we’re happy with our blueprints, we proceed to the development phase. This is the longest phase as we make sure that we have enough time to create your app, test it, and do some fine tuning. We work really hard to build an unbreakable system.

Testing

During this phase, we open the doors to you so you can try our new system. We are with you all the way and we actively try and respond to issues as soon as we can so you can keep testing. We will respond as quickly as we can to your questions and feedback.

Support Process

Once everything has been completed and tested, we want to make sure that you still have a support team to assist you when issue arise. We won’t leave you high and dry.

If you find that something needs a little fix or a little tweak or a small addition we will do it. Of course if you have a bigger change we will discuss additional costs to implement those changes.