How important is a question when designing a form? How should I word my questions? I had an interesting discussion yesterday about the wording of a question on a Pre Start checklist. The question was “There is safe access and egress to the work area” to which the operator would click Yes or No. These…

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The truth is a packaged solution could cost significantly less than a custom initially. For example software like Xero has had many hours of development and would have cost millions of dollars to develop. The same for software like Microsoft Word, etc. Packaged solutions are cheaper for you to purchase because they spread the cost…

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There are a lot of software solutions available off the shelf that have been written that may do what you need. Sometimes these are written by people in your industry for themselves and they realised that it might be possible to package the solution up and resell it. Solutions born from within your industry are…

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At Ocom Solutions, we spend a lot of time understanding how your business works and what your specific needs are so that we can be sure that the solution we deliver works the best for your business. Once we have come up with some solutions, we will sit down and brainstorm with you about how…

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Yes. We can build anything within reason. We can build anything but the more complex the solution the greater the cost so while you may want feature ABC, it might cost millions to develop. What we try to do is find a way of getting similar functionality at a cheaper development cost, more bang for…

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There are a number of reason we offer support to our clients. We try our best to always deliver a bug-free solution but unfortunately 100% bug-free is impossible. The user might find a bug 8 months after they have started using the software, with a support contract we have promised to be there to fix…

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As part of our process, we offer a period of Warranty whereby we ask you to test the software and really use it, try it and break it. During this period things will break and stop working and sometimes the software will become unusable. Sometimes it’s just a minor inconvenience. We ask our clients to…

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You would think that building software was as easy as pressing a button and there it is. Many people have tried and it’s never that easy. If we could do that we would be millionaires because we could generate solutions in minutes/seconds and everyone would be happy. Unfortunately, in the real world, it’s not like…

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Our first response is “We don’t Know.” We usually don’t know how complex the solution is just yet we need to know that first. Clients often ask how much to add different functionality into their projects.  For example, nearly all our projects have a list of Clients/Contacts/Customers (call them what you like). How much for…

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We like to think of Software development as a very Creative activity, the way we craft a solution can vary greatly. Some problems are very complex and require only complex solutions ie Machine Learning or Complex Calculations. However there is often an elegant way to build a solution that is both easy to use and…

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