Security, Reliability and Ownership

Only your authorised users, plus the Ocom team members who need access to support and maintain your system. Access within your organisation is set up to suit your requirements.

We keep systems patched and up to date, encrypt data in transit, restrict access to what each user needs, and test for security vulnerabilities as part of development. Support retainers include ongoing security updates.

Automated backups run daily and are stored offsite, separately from the live system, so your data can be recovered if something goes wrong.

We monitor our hosted systems and respond to outages under your support agreement, which sets out agreed response times. Daily offsite backups mean data can be restored if needed.

Yes. Access control is designed around your needs, whether that is role-based permissions, single sign-on with your existing accounts, two-factor authentication or a record of who changed what. We scope what you need during the specification stage.

We work to your requirements. Tell us your security and compliance obligations during scoping, and we build them into the specification so they are designed in from the start, not added later. We can also upgrade the system to add more security if required.

Your business data is always yours. We create a system for you, because each customer is different, even in the same industry, and we treat them that way.

We offer an assisted transition to hand your system over to a new provider.

Yes, on request. We can walk your IT team through the architecture, hosting and security approach and answer their questions.