Integration and Compatibility
How custom software connects to the systems you already use, and where your staff can use it.
In most cases, yes. Integration with the systems you already use is a core part of what we do, and we assess each connection during scoping so you know what is possible before you commit.
Usually. We have integrated with Xero, MYOB, QuickBooks and Saasu, among others. Most modern CRM and ERP systems offer an API we can connect to; older systems can often be linked through scheduled imports and exports.
Yes. Importing from and exporting to Excel and CSV is common in our systems, both for migrating data and for everyday reporting. We would still ask why, though. Unless the file is being imported into another system, an Excel sheet could indicate another system running on the side.
Often, yes, through APIs, file exchanges or portals your customers and suppliers can log into. We have connected to services such as Australia Post and SMS gateways, and to government systems. Each connection is scoped individually.
Yes. Removing double entry between systems is one of the quickest wins we deliver, for example sending invoices straight into your accounting package.
If a connected system changes its interface, the integration may need updating. Under a support retainer we monitor for this and make the changes needed to keep things running.
Yes. Our systems are web-based, so staff can securely use them from the office, from home or on site, wherever they have an internet connection.
Yes. Depending on your requirements and budget, that can be a web system that works well on phones and tablets, a native mobile app, or a field app that works offline and syncs when back in signal.
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