Frequently Asked Questions

Straight answers to what people ask us most about custom software. Pick a topic to get started.

Cost and Budget

Pricing, fixed quotes, ongoing costs and funding a project in stages.

Business Value and Return on Investment

Saving time and money, working out the return, and what to solve first.

Scope, Requirements and Delivery

Working out what to build, timelines, staff involvement and changes.

Trust, Experience and Choosing a Developer

Experience, who does the work, source code ownership and reliability.

Replacing Existing Systems and Spreadsheets

Moving off Excel, Access and old applications without losing your data.

Integration and Compatibility

Accounting, CRM and ERP connections, Excel files, mobile and remote access.

Security, Reliability and Ownership

Australian hosting, access control, backups, outages and your data.

Support and Ongoing Maintenance

Warranty, support retainers, updates, maintenance budgets and new features.

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