Ocom Software

Upgrade your Excel

Administrator — Fri, 10 Feb 2012 05:30:49 +0000

Frustrated with excel? How many times do you need to “fix” the excel spreadsheet someone else broke?

Excel is an awesome tool to start collecting and manipulating data, however when you start having many people using the same excel file, there are a myriad of problems. Only one person can edit the file at once, often information is cut and paste over important cells with functionality and often other people don’t understand what you are trying to achieve.

Why not Upgrade your Excel? We can take your existing Excel “application” and create a cloud based application which is multiuser, fast, efficient and works correctly each time.

Buds to Blooms – Managing the deliveries with online forms.

Administrator — Wed, 04 May 2011 23:48:27 +0000

Buds to Blooms hires beautiful Silk flowers to corporate and hospitality. They decided to use Electronic Forms to streamline the delivery process. In the past the driver would have his diary which contained a hand written run sheet. With the run sheet they would make all the deliveries. Once the deliveries where made the sheet was then handed back to the owner. She would spend half a day re-writing all the deliveries next to each customer to ensure that the customer did not get the same arrangement twice in a short period.

Some times the driver would be asked to change the arrangement and this would mean going through the diary and ensuring that they were not getting the same again. Then the driver would change the run sheet to reflect the changes.

In whole the process was very labour intensive but it was all part of providing the best customer service they could.

We created a system which allowed Buds to Blooms to track which arrangements where delivered to the customers. Instead of half a day the owner can spend half an hour a week updating the system so they can keep track of the history for their customers.

Online Order Forms

Administrator — Thu, 07 Apr 2011 05:54:01 +0000

We have created an Online order form. Here the form is filled out by the staff at a major retail chain. The order will setup a delivery by the Transport company (our customer) in their Core Business System. This Business to Business form is up 24-7 so our customer can take orders all the time.

Ask us how we can create online order forms for you? We have the experience to build electronic order forms and many other forms.

Quote Forms

Administrator — Fri, 18 Mar 2011 01:16:21 +0000

Quotes can be complicated to generate sometimes. We have created Electronic Quote Forms which are used in front of the client to demonstrate.

These online quote forms calculate the results on the screen. Here is an example.

Run Sheet Forms

Administrator — Fri, 18 Mar 2011 00:33:52 +0000

We have developed Run Sheet forms. Below is an example

Job Forms

Administrator — Fri, 18 Mar 2011 00:33:52 +0000

Central to most systems is a Job Sheet. Below are some examples of job forms we have developed.

Customer Forms

Administrator — Thu, 17 Mar 2011 23:22:44 +0000

At the core of many solutions is a list of customers and people. Here are some of the forms we have designed for different “people” or Customer forms.

Contact Form

Customer Form

Quick Customer Form

Sub Contractor/Employer Form

Supplier form

Timesheets

Administrator — Thu, 17 Mar 2011 23:22:44 +0000

Do you struggle to keep track of the hours spent on a job? Do you struggle to keep your timesheet up-to date? Are you losing money because you have not kept track of the hours spent on a job?

Is Payroll struggling to process all the hand written timesheets? Are the timesheets going missing on the way to Payroll? How much time is being wasted chasing timesheets? How much time is wasted decoding the timesheets only to discover the form has been filled out incorrectly in the first place?

Are you managers struggling to approve all the timesheets? Is this creating a burden for management?

Are you still getting your employees to login to MYOB or Quickbooks just to use the timesheet application?

Do you need a Smart Online Electronic Timesheets System?

If you are service industry that bills on time and materials or simply need to keep track of your employee’s time you need a timesheet application. There are of cause many different versions of a timesheet, there are just as many implementations of timesheet software. We have implemented Online Electronic Timesheet tracking in many of our systems.

Some solutions are simple online forms in which the staff member fills in the timesheet then generates a report which is printed off. In this case the form is 100% legible because it’s printed; the existing process of getting sign off from the manager is still possible with the printed copy.

Below is an example of some of our online electric timesheet forms.

SMS Reminder Service

Administrator — Wed, 24 Nov 2010 03:45:00 +0000

It can take a long time to confirm the appointments of all your clients for the next day. Once you have finished then it has to be all done again the next day.

Imagine being able to generate a report of all the appointments from your Trak Appointments Database and being able to send them an SMS with the click of a mouse?

Now you can with Ocom’s SMS Reminder Service.

Benefits

Number of Clients who turn up will increase.
Clients are reminded of the appointments with less work.
Works with Trak Report.

Costs

$150/Month + GST
+ 20 cents for each SMS

Call Ocom today to arrange a free trail account!

Error Notifications

Administrator — Mon, 22 Nov 2010 05:16:42 +0000

Business Case

When we build software we usually build into the software to ability to notify us (Ocom) when there is an error in the program. If the user has done something which cause the solution to fail we instantly get email notification of the error.

Our users love it because we can (in some cases) ring them in advance and open with “I see your having an issue with XYZ, can you please tell me what you where doing before the error occurred?” The user is usually blown away by the fact we know of the issue and our willingness to solve the problem. We hate bugs as much the user and unfortunately they do happen but if we can fix them quickly it make everyones life easier.

Another bonus is that it’s easier to get a detailed description of what the user was doing just after the event rather than 2 hours later when they get round to letting you know “The software doesn’t work” And if they do beat us to the punch atleast we have a description of the error we can track without having to rely in the user sending us the error message.

Technical Details

We usually use a combination of Log4J or Log4Net to use the SMTPAppender. When an Error level event is added to the log, the log (for the last few minutes) and the exception is sent to our support email address.

We also send to separate support emails for the client so we can filter the email in GMail based on the email address it was sent to and forward to the right support person.

For details on how to setup your Log4J to send email notification check out Burts Blog or google for “SMTPAppender GMail‘