Summary

One of our clients approached us looking for a system to manage their ISO 9000 Quality Documentation. We evaluated a number of different options. The off the shelf products had various features which suited the client however they did not provide all the functionality our client required and came with a recurring cost.

We recommended an existing open source product which could be customized. We were able to provide a customized solution to suit their needs by adding to an existing product.

We could have written another solution that would fit their needs and costing the business thousands of dollars. By taking an existing open source product that had most of the features, we were able to create a solution that delivered the right result without unnecessary expense.

Benefits

• No expensive licensing costs as the software is an Open Source solution
• A solution that is customized to the unique goals of the business.
• Small initial investment by using existing open source solutions.

Outputs

• Controlled, online documentation.
• Fully searchable documentation.
• Email Notification of changes.
• Secure and privileged access to the documentation.